AEP is right around the corner! BroadPath HealthCare Solutions is hiring for remote, work from home, Licensed Health Insurance Sales Supervisors for this fall’s Health Insurance Enrollment Season. Our most successful supervisors have confidence, initiative, respond positively to pressure, and bring accountability to their work. Supervisors are responsible for measuring and providing appropriate performance feedback, assisting in the implementation of improvement projects, assisting with customer escalations, and providing ongoing support to teams.
Our Supervisors will work from home and ramp up quickly. BroadPath provides the necessary resources and tools for you to be successful.
Accountable for the daily, weekly, and monthly activities of all team members
Responsible for measuring and providing appropriate performance feedback, assisting in the implementation of improvement projects, assisting with customer escalations, and providing ongoing support to teams
Ensure compliance with BroadPath, Client, and HIPAA regulations
Minimum of one year of recent experience as a call center supervisor (preferably managing a healthcare member services team)
You have an active resident or nonresident Health Insurance License in Florida
You are 2019 AHIP or FFM certified
You are 100% committed to this season of AEP with BroadPath; attendance during training & project are critical
You have excellent schedule adherence - time management is a must
You practice empathy, patience, enthusiasm, and a strong work ethic which are critical to your success
You are a rapport builder; establishing clear and collaborative lines of communication with individuals and groups
You delegate details and items as necessary; with follow up on timeliness and quality
You are accountable for delivering results
You have Internet with 5 Mbps download and 2 Mbps upload speed (we provide you with the equipment)