• What is the best way to apply for a job at BroadPath?

    To view our current openings, please visit our career page. Review the details of each position. Once you find a position that best suits your qualifications, click the “Apply Now” button. This will lead you to the BroadPath Portal where you can create an account and apply for the position that interests you.

    Tip: Please store your username and password for future access. If you are selected for a position, you will need this information to complete the hiring process.

  • Is previous healthcare experience required?

    Typically, our available associate positions require previous experience in the healthcare sector – specifically, health plan experience. However, there are some opportunities available which require minimal to no previous experience in the healthcare sector.

    Additionally, BroadPath has a wide-range of corporate positions that require specialized experience in their respective departments. Please be sure to read through our “basic qualifications” on our job board to ensure you meet the skillset requirements.

  • Is this contract work?

    At BroadPath, we serve our clients by developing and deploying highly talented teams of customer service, telesales and claims agents on a project basis. These teams serve our clients, but they are BroadPath W-2 (temporary status) employees, not 1099.

  • What is the pay range for your associate positions?

    Rate of pay varies by project type and is determined during the final interview.

  • How long do BroadPath projects typically last?

    BroadPath projects can last anywhere from 6 weeks to multi-year. The average BroadPath project lasts about 6-9 months. Training for these projects is typically 2 weeks and is paid.

    Tip: You might hear our recruiters refer to these opportunities as short-term, long-term, or ongoing “steady-state.” Steady state is typically a multi-year contract.

  • What is the BroadPath Portal?

    Once you have created a candidate profile on our website, the secure BroadPath Portal stores your information to make the application process easier. By accessing the BroadPath Portal you can apply for jobs, update your personal contact information, and complete onboarding paperwork when offered a position.

    Tip: You can always update your resume in the BroadPath Portal. Make sure that when you update your resume or any other document supplement, it is in a “Word” or “PDF” format.

  • How does the associate interview process work at BroadPath?

    The recruiting team will review your application and/or resume to determine if you are a potential experience match. If so, you will receive an email from a recruiter to schedule an interview. If selected to move forward, you will be asked to complete your pre-employment qualifications (including an online assessment, application, and internet speed test). A final interview will be required with a member of the hiring team. Throughout the process, a recruiter will be available to guide you through the necessary steps.

  • If I am not selected for a project, how will I be notified?

    Candidates that are not selected will typically be notified via email.

  • If I have already applied for a job, and wasn’t originally selected, can I apply again?

    Yes, you can apply again. However, please note that your resume is already on the BroadPath Portal. If there have been any changes to your resume, we recommend that you update it.

  • When my project ends, am I immediately assigned to another project?

    Not necessarily. Once a project comes to an end, we work to ensure associates in good standing (performance, attendance, etc.) are placed on the next available project as soon as possible. It is in everyone’s best interest to keep solid employees working! Win-Win!

  • Are full-time positions available?

    Although our projects are temporary status, they are usually full-time hours (averaging 40 hours per week).

  • Do you have part-time opportunities?

    BroadPath does occasionally offer part-time opportunities, however, all of our positions require full-time training during regular business hours.

    At times, BroadPath also has part-time flex opportunities. The hours for these positions are determined by call volume and can vary from week to week. The schedules for these positions typically range from 20-40 hours a week and could be a great option (when available) for those wanting more work flexibility.

    Tip: Part-time flex positions are typically call center positions. You can expect your paid training to be full-time hours.

  • Does BroadPath offer a benefit package to Associate employees?

    Medical coverage is offered after the initial measurement period of 12 months.  The determination of eligibility is made when the associate meets the criteria to be considered a full-time equivalent employee under the Affordable Care Act.

  • What equipment does BroadPath provide?

    Effective August 2019, BroadPath provides a laptop, Bhive camera, USB wired headset, and USB hub. You are responsible for providing a 19” Monitor with VESA mount, ethernet cord, wired mouse, and keyboard (optional).  View our recommended peripheral equipment list.

  • Does BroadPath supplement costs incurred for Internet service?

    BroadPath does not cover any costs incurred for Internet service or upgrades – however, we suggest you refer to information provided by the IRS on deductions that may help you offset costs of operating your home office.

  • Recruiting Scam Awareness

    If you are concerned that you are being targeted by a recruiting scam, please see our Warning on Recruiting Scams.

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