"What’s the secret to success? There are no secrets. Be humble. Be hungry. And always be the hardest worker in the room."
Debbie has extensive experience in call center development and operations management, telephony management, and staff development. At BroadPath, she is the primary point of accountability to our clients and works tirelessly to ensure her teams are delivering exceptional results. She monitors detailed performance metrics and service levels, and manages and develops our Project Leads, Supervisors, Trainers, and QA Analysts. Before joining BroadPath, she was the Director of Operations for a WellPoint subsidiary where she managed call center operations. In total, Debbie has over 20 years of health plan experience.